9
May

60 second Pivotech profile: Kerryn

60 seconds with Kerryn

If you’ve picked up an order from our Melbourne location recently, you’ll have seen our soon-to-be-showroom and met Kerryn.

Kerryn moved from an internal sales role to the collections counter in January after Michael Tate retired.

What’s your title, and what do you do?

I’m the Pivotech Business Development and Collects Coordinator.

I’m in internal sales and look after all the customers that come to collect their goods. I provide product information, face-to-face customer service, and help customers choose the product that will do what they need it to do.

“Customers will say, ‘I need something that does something-something, what will do this? Can the Evolution do this configuration?’, or ‘What’s the best option to do this drawing?’ And I help them.”

Portrait of Kerryn Nastasi

How did you become part of the Ai team? How long have you been here?

Almost three years (three years in August). Basically, I answered ad on Seek. I knew nothing about glass, had no experience in aluminium , but it just worked out. Maybe it’s my silly laugh and that I always see the situation as half full.

What’s your favourite part of the job?

Dealing with the customers and helping people. Internal and external customers. I’m a people person; if I can help someone do something, it’s a win.

Personal Highlights:

What I love about Melbourne:

It’s whatever whatever, relaxed and cruisy, with beautiful beaches, bush walks. There’s always something to do, always something going on. You can do anything you like. Except you always pack for all the weather.

My favorited place ever travelled:

At the moment, my favourite place is Bridgewater. It’s just a quiet country town. We camp and chill out, kick the footie, go for a walk … whatever.

Hobbies:

Netball, I’ve played since I was little. love netball. Catching up with friends and stuff with the kids.

Weirdest thing I’ve ever eaten:

I don’t eat anything too crazy. I like lots of different food, but nothing weird.

Bonus fact!

You just never know what’s going to come out of my mouth … I’m a bit random, the glass is always full, pretty happy-go-lucky. Plus, I can wiggle my ears.


A sneak peek of the Melbourne Pivotech showroom, currently under construction

8
Nov

Refreshed and re-eingineered bath panels from Pivotech

New Claro, Duo, and Mono bath panels: making beautiful design easy

We updated our Claro, Duo, and Mono systems with features to make installation easier and faster, and give you more control and flexibility to adjust panels on site.

To reflect current decor trends, we added a square barrel assembly, and revised the hinges and glass panels to be square. The effect is fluid lines and chic bathroom interior design.


Pivotech customers will see the refreshed bath panels begin arriving with orders in late November.

more on Pivotech bath panels

6
Jun

Join the Pivotech team: new career opportunities

Career opportunities with Pivotech

Aluminium Industries (Ai) is about people, ideas and the development and support of innovative products. It’s about denying old-fashioned notions of industrial fabrication in Australia. More than just making things, team Ai is making things happen. We have exciting career opportunities for people who want to be part of our growth.

In addition to products from our portfolio of market-leading brands, Ai offers service and support resources to our customers, including the development of technology focused on helping our customers grow their businesses.

Ai seeks driven people wanting to align themselves with a company with a healthy future. For the right person, Ai will become a passion where a desire to learn and grow is rewarded.

And that’s where you come in.

Technical Sales, Pivotech

apply
The role:

Ai offers a newly created Technical Sales role within our Pivotech brand. The primary focus of this role is helping customers find product solutions that match their projects. You’ll help facilitate projects from the quote and order process through to the manufacturing and delivery process.

Responsibilities include:

  • Develop relationships of trust and respect with customers
  • Promote Pivotech’s range of products to new and existing customers
  • Provide technical support and work with customers to find solutions
  • Interpretation of technical drawings and documentation
  • Process customer orders
  • Work closely with clients and your teammates at Ai to ensure delivery schedules are met
  • Communicate production schedules with clients
  • Monitor progress and follow project orders throughout the manufacturing process
  • Additional and evolving responsibilities as Ai evolves

Essential skills and traits:

  • A spacial thinker with the ability to look at a construction drawing and know how the end result will fit together
  • Experience in a technical role in a construction or manufacturing environment, with a creative approach to finding solutions
  • Experience in solution-based sales or customer service
  • Collaboration with team members at Ai
  • Engaging presentation skills
  • An organised and effective planner
  • Strong attention to detail
  • Be able to work autonomously and as a team member

The rewards:

Ai is growing fast and we seek people with drive and dedication who want to grow with us. We offer a competitive salary, a reliable team, and opportunities for development. We’re conveniently located just off EastLink. Stop the daily grind commuting to the city; what you’re looking for is here. We have a great team, a full gym for our employees with fitness classes on Tuesdays and Thursdays, cake day once a month, and lots and lots of coffee.

To be considered, please email your resume and a cover letter outlining what sparked your interest in this position to Pamela at info@alumind.com.au.

We appreciate you taking time to apply for this position. Only candidates successful in moving forward in the selection process will be contacted.

apply

Customer Service and Administrative Support, Pivotech

apply
 

Aluminium Industries (Ai) is a thriving locally owned and managed company offering an exciting career path for professionals looking to grow their career. If you love working with people and beautiful home design products, we have an ideal opportunity for you with our Pivotech division. Cut the commute or drive against traffic. We have plenty of on-site parking, a full gym (including trainers on T/Th), and a fun, energetic team.

In addition to offering Australia’s most fashionable and functional range of semi-framed and fully framed shower screens, Pivotech design, engineer and manufacture bath panels, wardrobes and mirror frames.

A Pivotech Customer Service / Administrative Support team members deliver excellent customer service. This includes fielding customer questions about products, orders and manufacturing, order processing and office administration. For the right person, we will train you in a wide variety of skills, enabling you to grow with the business and create a healthy career.

Responsibilities include:

  • B2B customer service
  • Order processing and data entry
  • Train customers on and promote use of PivotPoint.mobi, Pivotech’s customer ordering platform
  • Internal sales and support of Business Development Managers
  • Back up administrative support, as needed

Essential skills and traits:

Successful candidates will be customer service professionals, experienced in using their technical knowledge and people skills to achieve results.

  • Excellent verbal and written communication skills
  • Intermediate to advanced level of computer skills and experience using software tools for customer relationship management
  • Ability to work autonomously with excellent time management
  • Positive focus and a strong desire to learn and grow

Desirable skills and traits:

  • Experience in a manufacturing environment, or experience in DIY home remodeling, construction or glazing
  • Experience with ERP
  • Team focus
  • Adaptable to change
  • Relationship building skills

Our dynamic and supportive environment offers a lot of benefits, including a competitive salary, a reliable team, and opportunities for growth, training and development.

Be part of an organization pioneering its industry and submit your resume and cover letter to Pamela, pamela@alumind.com.au. If you do not have professional experience in a manufacturing, construction or glazing, in your cover letter, please highlight any non-professional home remodeling or other relevant experience you may have. Bullet points are fine.

We appreciate you making time to apply with us; only those moving forward in the hiring process will be contacted.

No recruiters, please.

apply

4
Aug

Product announcement: Optima range expanded

More Optima options

Pivotech invites aligned installers to explore the expanded Optima Range, with additional sizes available now.

Oversize Fronts

Both 1850mm and 1950mm high Optimas now suit widths from 680mm wide to 1820mm wide.

eDM Optima 680 1820

Sizes available

680-740 1280-1340
740-800 1340-1400
800-860 1400-1460
860-920 1460-1520
920-980 1520-1580
980-1040 1580-1640
1040-1100 1640-1700
1160-1220 1700-1760
1220-1280 1760-1820

Please note: Sizes above 1220mm are only available in bright silver.

More return panels

Return panels now suit a range from 750mm wide to 930mm wide in both 1850mm and 1950mm high.

eDM return panelsSizes available

750-770 850-870
770-790 870-890
790-810 890-910
810-830 910-930
830-850

Return panels to suit larger bases

In addition to the items listed above, Pivotech now stocks two extra sizes to help accommodate 1000mm x 1000mm bases.

In 1950mm high only, you can select from two return panels that suit 970 – 990mm or 990 – 1010mm.

eDM 1950Sizes available (1950 high only)

970-990 990-1010

To learn more, contact Pivotech to find your local installer.

31
May

Mirror, mirror on the wall, make yours the cleanest one of all

Enhance the shine of your Pivotech framed mirror

Heavy use and a harsh environment take their toll on a bathroom and the hardware, shower screens and decorative elements in it. Maintaining the visual impact of your original design requires faithful cleaning.

This is particularly true for mirrors and highly polished hardware.

Tips to keep your framed mirror clean

Your toolkit:

  • a large sponge
  • a glass cleaning spray
  • a squeegee
  • a microfibre cloth or paper towels
  • rubber gloves
bathroom mirror

First, you want to get the whole mirror wet. Wet your sponge with hot water and wipe from top to bottom until the entire mirror is dampened. This will start to break up spots and marks and help more evenly distribute the glass cleaner. Squeeze any excess water out of your sponge.

Next, liberally spray glass cleaner over the mirror. Take your sponge and rub it over the mirror, cleaning off any smears, spots, toothpaste, soaps or stains. Give extra attention to the corners of the mirror where dust and dirt can settle.

Then, run your squeegee from top to bottom, left to right removing all traces of the glass cleaner. Step back and assess your success. If you see any smudges or streaks, wipe them away with your microfibre cloth or paper towel.

Lastly, wipe away any water splashes from around the mirror.

And voilà. Your Pivotech framed mirror clean, offering a true reflection of your interior style.

Alternatives to glass cleaners

Not keen on the commercial glass cleaning products for your mirrors? You’re not alone. Here are a few of the more popular alternatives:

  • 1/4 cup vinegar, 1/2 teaspoon liquid soap and 2 cups of water in a spray bottle
  • Undiluted vinegar with a splash of lemon in a spray bottle
  • 1/2 cup of lemon juice and 2 cups of water in a spray bottle
  • 1/2 cup vinegar or lemon juice, 2 cups water and 1/4 teaspoon of a vegetable oil based soap
  • 1/2 cup cornstarch with 2 litres warm water and apply to the mirror with sponge, then wipe with a towel

Now that you’ve got your Pivotech framed mirror clean and shining brightly again, you might want to consider ways to keep it fog free.

You can find a few commercial, chemical defoggers in the shops, but if you’re like me, the fewer products cluttering the cupboard, the better.

Option #1 – shave cream. Use a dollop of shave cream, cover the mirror, rub clean with a towel or microfibre cloth.

Option#2 – bar soap. Go over the mirror surface with a bar soap and then rub clean with a towel or microfibre cloth.

3
May

Signature finishes extended to aluminium sections

Big news!

Pivotech now offers a range of aluminium sections finished to match our Signature range of frameless glass hardware.

These sections perfectly complement the existing Signature range. Choose from matt black, chrome, gold and satin chrome.

Sections available in the Signature finishes for fabricators and installers to order:

     section cut out with measurements aluminiumcut out with measurements aluminium sectionsshower screen sections cut out with measurementsaluminium sections cut out with measurements

Talk to a Pivotech installer about Signature frameless glass hardware for your bathroom. Looking for a Pivotech installer? Contact us.

29
Mar

New product release: Signature Glass Hardware

Choose Pivotech’s new Signature Glass Hardware collection for high performance and high style

You’ll love the designer finishes, quality and strength of our Signature collection.

it’s the details

We chose the best materials in order to produce the highest quality product.

From construction of the hinge to attention to detail with the finishing, every facet of Pivotech’s Signature glass hardware has been considered.

Considering a frameless shower enclosure featuring larger doors? It’s possible with Signature glass hardware. Talk to your installer about the strength of the Signature hinge.

The best design, the best manufacture, the best materials and the best finish combine to give you the best frameless glass hardware. Pivotech Signature Glass Hardware.

Speak with a member of our team today to learn where to find Signature frameless glass hardware in your area.

ask us about Signature hardware

 

finishes glass hardware

 

2
Feb

The back-to-school family bathroom

Good mornings start with a good family bathroom routine. And a good bathroom routine starts with organisation.

Like a lot of Australians with young children, I’m coping with the mad morning rush that comes with the start of a new school year. Uniforms, hats, lunches, water bottles, books, pack packs and breakfast all seem to conspire against us in our quest for a smooth and on time departure from the house each morning. However, a critical assessment of your family bathroom layout combined with a bit of planning for the day can help you stay on track when every minute counts.

Family bathroom design strategies

The family bathroom faces the unenviable challenge of  needing a layout capable of being all things to all people. First and foremost, family bathrooms must be practical. To accommodate children (and possibly grandparents), give attention to safety, spaciousness and maneuverability, and lots of storage to help minimise clutter.

If you have the time, energy and budget for a bit of family bathroom redesign, consider these features:

  • Keep the bath for kids and babies, but give consideration to the dimensions and design to ensure the bath works for placing children into and taking them out of the bath.
  • Explore textured tiles or other non-slip surface options for safety.
  • Tight shower enclosures can be difficult to navigate. Consider a bath panel instead when space is scarce.
  • Include a handheld shower to make bathing children easier.
  • Twin basins offer double the work space for the busy morning rush and eliminates squabbling over sink space for teeth brushing and face washing.
  • Equally practical are twin showers and double-ended baths.
  • Choose a vanity with lots of usable counter space.

On the other hand, if you’re out of time and need immediate relief, here’s a few more tips.

Plan of attack

Navigating and negotiating who is doing what when in the bathroom can lead to frustrations and arguments. A little guidance from a planned schedule can go a long way towards getting everyone ready and out the door on time. Try staggering morning tasks so the kids can get in and out of the bathroom quickly and still get everything done. One child can be grooming in the bathroom, while another child can be dressing in the bedroom. Mapping out tasks in a chart keeps things clear and helps everyone focus on the matter at hand.

If it can be done ahead of time, do it

Before you tuck your kids in at night, make sure they have everything they need for the school day laid out. In addition to laying out their sweaters and pants, this includes all of their bathroom accouterments — towels, washcloths, and clothes. Having everything ready to go gives them less the think about and less to stress over, which trickles down into everything they do to leave the house on time without getting frazzled. A little bit of preparation for the family gives everyone a lot of peace of mind.

Battle stations

If you have the storage space, create “stations” for each family member. Keeping everyone’s individual bathroom items on their shelf or in their designated cubby, you reduce time wasted looking for things.

It’s all about timing

My family converted to the toothbrush timer years ago. It ensures everyone completed the recommended two minutes of brushing.

Simplification, that’s the name of the game

A clear, straightforward schedule can help kids self-manage their morning. However, micromanagement can increase stress and decrease success. Strive to find the balance between well-planned and over-planned in order to achieve the day’s goals and keep everyone feeling good.

 

For more tips on creating a family-friendly bathroom, revisit our post on Bathroom design for Children.

14
Dec

Pivotech holiday trading schedule

Merry Christmas and happy holidays from everyone at Pivotech

All of Aluminium Industries offices will close at noon on 23 December and reopen 4 January.

Please make note of these dates for Pivotech (except Pivotech QLD) and plan accordingly:

  • Last day for ordering prefabricated products will be Wednesday, 16 December by 5 p.m.
  • Last day for ordering kits will be Thursday, 17 December by 5 p.m.
  • Last day for all bulk orders will be Friday, 18 December by 5 p.m.

Please make note of the following dates for Pivotech QLD and plan accordingly:

  • The last day for Pivotech Queensland orders is Friday, 18 December.
  • The last day for truck orders is Wednesday, 16 December.
  • The last scheduled delivery run is on Thursday, 17 December.

If you are have urgent product requirements after these cut-off dates, please make contact and we will do our best to accommodate.

Seasons-Greetings-2015

7
Dec

The low down on cleaning up before holiday guests arrive

Cleaning tips for a more beautiful bathroom and home

Dim6

Part of making the holiday season merry and bright is making your home clean and bright. Now is the time to tackle those deep clean jobs you’ve been putting off in the bathroom and kitchen with these cleaning tips. Investing a bit of time now will result in you and your guests enjoying the time spent in your home more.

Refresh the bathroom

Keep your Pivotech shower screen gleaming. Cleaning a shower isn’t the easiest household job, but it is important. It extends the life of your shower and reduces risks of moulds and mildews taking hold that activate allergies.

Commit to regular cleaning beyond holiday guest season to remove and prevent a build-up of soap scum, mildew and hard water lime scale, and preserve the life of your shower screen, the anodized and powder coated aluminium sections.

Where to begin

  • Fabric Softener – combine one cup of fabric softener and one litre of warm water to get rid of residue and soap scum on the glass. Wipe the mixture on the door and then rinse it off with warm water from your shower.
  • Vinegar – vinegar is effective and safe for cleaning your glass shower screen. Put white vinegar into a spray bottle and spray onto the shower door. Scrub the mixture onto the screen with a nonscratch pad before rinsing off with warm water. Keep the spray bottle away from kids.
  • Baking Soda – baking soda is magic. Spray the shower with warm water, then wipe baking soda on a cloth. A paste will form. Rinse off with warm water.

Wipe the surfaces with a clean, nonabrasive damp cloth using warm water and nonabrasive, pH neutral detergent solution.

Never use abrasive household cleaners, steel wool, hard brushes or excessive abrasive rubbing which will wear, damage and dull the finish.

For more stubborn dirt, a mild detergent should be used with a soft brush or sponge.

Surfaces should be thoroughly rinsed after cleaning to remove all residues.

  • Do not use cleaners that contain Hydrofluoric or Phosphoric Acid
  • Never use alkaline, acidic or abrasive based cleaners
  • Under no circumstances use strong solvent or harsh detergents, bleach, scourers or any other abrasive cleaner on frame
  • Do not clean glass when the glass is hot or in direct sunlight
  • Avoid causing extreme temperature changes to the glass as this may lead to thermal fracture of the glass
  • Some tapes or adhesives can stain or damage glass surfaces. Avoid using such materials unless they are known to be easily removed.

Maintaining a clean shower isn’t anyone’s favourite chore. That’s one of the reasons we’re so excited about the new Momentum semi-frameless sliding shower screen. Our product development team engineered bottom guides can be disengaged to make for easier cleaning between the door and fixed elements. Very cool.

Cleaning your home while being kind to the environment

No matter how beautiful the shower screen, how impeccable the installation, how durable the hardware, Pivotech products can’t continue to gleam if they aren’t maintained by the home owner. However, finding cleaning tools that don’t do more harm than good (ie harsh chemicals that damage the glass, metal finish and seals) can be a challenge.

I love this infographic from the Cleaning Services Group. It complements Pivotech’s recommended cleaning and maintenance practices and I wanted to share it with you so you could share it with your customers.

green-cleaning-home-guide-infographic-2