Join the Pivotech team: new career opportunities

Career opportunities with Pivotech

Aluminium Industries (Ai) is about people, ideas and the development and support of innovative products. It’s about denying old-fashioned notions of industrial fabrication in Australia. More than just making things, team Ai is making things happen. We have exciting career opportunities for people who want to be part of our growth.

In addition to products from our portfolio of market-leading brands, Ai offers service and support resources to our customers, including the development of technology focused on helping our customers grow their businesses.

Ai seeks driven people wanting to align themselves with a company with a healthy future. For the right person, Ai will become a passion where a desire to learn and grow is rewarded.

And that’s where you come in.

Technical Sales, Pivotech


The role:

Ai offers a newly created Technical Sales role within our Pivotech brand. The primary focus of this role is helping customers find product solutions that match their projects. You’ll help facilitate projects from the quote and order process through to the manufacturing and delivery process.

Responsibilities include:

  • Develop relationships of trust and respect with customers
  • Promote Pivotech’s range of products to new and existing customers
  • Provide technical support and work with customers to find solutions
  • Interpretation of technical drawings and documentation
  • Process customer orders
  • Work closely with clients and your teammates at Ai to ensure delivery schedules are met
  • Communicate production schedules with clients
  • Monitor progress and follow project orders throughout the manufacturing process
  • Additional and evolving responsibilities as Ai evolves

Essential skills and traits:

  • A spacial thinker with the ability to look at a construction drawing and know how the end result will fit together
  • Experience in a technical role in a construction or manufacturing environment, with a creative approach to finding solutions
  • Experience in solution-based sales or customer service
  • Collaboration with team members at Ai
  • Engaging presentation skills
  • An organised and effective planner
  • Strong attention to detail
  • Be able to work autonomously and as a team member

The rewards:

Ai is growing fast and we seek people with drive and dedication who want to grow with us. We offer a competitive salary, a reliable team, and opportunities for development. We’re conveniently located just off EastLink. Stop the daily grind commuting to the city; what you’re looking for is here. We have a great team, a full gym for our employees with fitness classes on Tuesdays and Thursdays, cake day once a month, and lots and lots of coffee.

To be considered, please email your resume and a cover letter outlining what sparked your interest in this position to Pamela at

We appreciate you taking time to apply for this position. Only candidates successful in moving forward in the selection process will be contacted.


Customer Service and Administrative Support, Pivotech



Aluminium Industries (Ai) is a thriving locally owned and managed company offering an exciting career path for professionals looking to grow their career. If you love working with people and beautiful home design products, we have an ideal opportunity for you with our Pivotech division. Cut the commute or drive against traffic. We have plenty of on-site parking, a full gym (including trainers on T/Th), and a fun, energetic team.

In addition to offering Australia’s most fashionable and functional range of semi-framed and fully framed shower screens, Pivotech design, engineer and manufacture bath panels, wardrobes and mirror frames.

A Pivotech Customer Service / Administrative Support team members deliver excellent customer service. This includes fielding customer questions about products, orders and manufacturing, order processing and office administration. For the right person, we will train you in a wide variety of skills, enabling you to grow with the business and create a healthy career.

Responsibilities include:

  • B2B customer service
  • Order processing and data entry
  • Train customers on and promote use of, Pivotech’s customer ordering platform
  • Internal sales and support of Business Development Managers
  • Back up administrative support, as needed

Essential skills and traits:

Successful candidates will be customer service professionals, experienced in using their technical knowledge and people skills to achieve results.

  • Excellent verbal and written communication skills
  • Intermediate to advanced level of computer skills and experience using software tools for customer relationship management
  • Ability to work autonomously with excellent time management
  • Positive focus and a strong desire to learn and grow

Desirable skills and traits:

  • Experience in a manufacturing environment, or experience in DIY home remodeling, construction or glazing
  • Experience with ERP
  • Team focus
  • Adaptable to change
  • Relationship building skills

Our dynamic and supportive environment offers a lot of benefits, including a competitive salary, a reliable team, and opportunities for growth, training and development.

Be part of an organization pioneering its industry and submit your resume and cover letter to Pamela, If you do not have professional experience in a manufacturing, construction or glazing, in your cover letter, please highlight any non-professional home remodeling or other relevant experience you may have. Bullet points are fine.

We appreciate you making time to apply with us; only those moving forward in the hiring process will be contacted.

No recruiters, please.


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